Zales Guest Experience Survey

Zales cares about your experience. They care so much about your experience that they created a Zales Customer Survey at

They want to make sure that you enjoyed and were satisfied with their services and products. They are looking forward to serving you whenever you shop from them.

This will enable you to give your feedback on how satisfied you were with their products and services.

They want to ensure that their customers are mesmerized by their services as much as they are mesmerized by their jewels. The best way to do that is by collecting and analyzing your honest feedback.

Oops! Did I mention that they have a reward for taking the survey? No, not yet.  Keep reading to find out.

Let’s know more about the Zales Customer Survey.

Zales Customer Survey at

The Zales Customer Survey is a customer loyalty program initiated by the Zales Corporation. The corporation has been doing well in offering standard services and products. But they decided to up their game on the basis of their customer’s reviews. 

Therefore, they initiated the Zales Customer Survey to collect feedback from their esteemed customers. Their customers have a chance of sharing their views on how satisfied they were by their services and products they received from the shop.

The feedback is important to the corporation in two main ways. It enables them to know;

  1. The products and services that customers are most pleased with, and
  2. The products and services that customers are least pleased with.

This shows the corporation the areas they need to improve and close all the loopholes. They also get to know their strongest selling points which they can leverage to outdo their competition.

Above all, the corporation gains accurate data on which they can improve their services and products so that they can serve you better.

It is clear that your feedback is very important to them. They have a reward for your input and cooperation. Here it is…

Zales Customer Survey Reward

Zales Corporation made the survey online, simple, and easy to do. But that does not mean that they take your effort, honesty, and time for granted. Not at all.

To say thank you for your input, they offer a validation code that is redeemable upon your next purchase.

Rules and Eligibility for Partaking in the Survey

  • Must be an American resident.
  • Must be 16 years old and above.
  • The validation code is applicable to an individual.
  • No cash reward.
  • Must redeem coupon within 90 days since issued.
  • The coupon is eligible for a single purchase.
  • Zales employees and their families are not eligible.

Zales Customer Survey Requirements

  • The latest receipt from a Zales outlet.
  • Basic understanding of English or Spanish.
  • Any device (mobile or pc) connected to the internet.

Step-by-Step guide on How to Take the Survey

  1. Visit the Zales Customer Survey site at
  2. Select the preferred language, English or Spanish.
  3. Fill in the entry number that is written on our receipt.
  4. Click on the ‘Start’ button to begin the Zales Customer Survey.
  5. Rate the services based on your most recent visit.
  6. Rate your level of satisfaction with the various services.
  7. Answer all the following questions in the survey honestly.
  8. Provide your email address to get notifications from the corporation.
  9. Once you’re done with the survey, you will be issued a coupon code.


I hope the article was informative and enjoyable. Please remember that we all grow through candid and honest feedback. Therefore, take the Zales Customer Survey after visiting any of their outlets. Let them know what you think and how you feel about their products and services.

You’re more than welcome to share your experience on social media and with friends. If you run through any challenge with the survey site, please let me know. Just fill your query in the comment box and I’ll get back to you ASAP. Looking forward to your comments.

Resource Links

Zales Survey Official  Link :

Leave a Reply